{"id":5136,"date":"2026-08-09T15:46:57","date_gmt":"2026-08-09T07:46:57","guid":{"rendered":"https:\/\/synergymar.tech\/?page_id=5136"},"modified":"2026-08-09T20:37:21","modified_gmt":"2026-08-09T12:37:21","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/synergymar.tech\/zh\/terms-of-service\/","title":{"rendered":"\u5ba2\u8def\u7ba1\u5bb6\u670d\u52d9\u689d\u6b3e"},"content":{"rendered":"<style>\n.hk-legal{min-height:100vh;background:#f6f4ef;color:#172033;font-family:-apple-system,BlinkMacSystemFont,\"Segoe UI\",Arial,sans-serif;line-height:1.7}.hk-legal *{box-sizing:border-box}.hk-legal a{color:#8a6500;text-decoration:underline;text-underline-offset:3px}.hk-legal-header{background:#172033;color:#fff;padding:22px 24px}.hk-legal-header-inner,.hk-legal-main,.hk-legal-footer-inner{max-width:900px;margin:0 auto}.hk-legal-brand{color:#fff!important;text-decoration:none!important;font-weight:700;letter-spacing:.02em}.hk-legal-main{background:#fff;margin:42px auto;padding:48px 56px;border-radius:18px;box-shadow:0 16px 45px rgba(23,32,51,.08)}.hk-legal h1{font-size:clamp(2rem,5vw,3.25rem);line-height:1.08;margin:0 0 12px}.hk-legal h2{font-size:1.35rem;line-height:1.3;margin:34px 0 10px}.hk-legal h3{font-size:1.05rem;margin:22px 0 8px}.hk-legal p,.hk-legal li{font-size:1rem}.hk-legal ul{padding-left:24px}.hk-legal-note{background:#f3ead0;border-left:4px solid #c79a1b;padding:14px 18px;border-radius:8px;margin:22px 0}.hk-legal-meta{color:#667085;margin:0 0 26px}.hk-legal-footer{background:#172033;color:#d9dfeb;padding:26px 24px}.hk-legal-footer a{color:#fff}.hk-legal-links{display:flex;gap:18px;flex-wrap:wrap;margin-top:8px}@media(max-width:700px){.hk-legal-main{margin:0;padding:34px 22px;border-radius:0}.hk-legal-header{padding:18px 22px}}\n<\/style>\n<div class=\"hk-legal\">\n<header class=\"hk-legal-header\">\n<div class=\"hk-legal-header-inner\"><a class=\"hk-legal-brand\" href=\"https:\/\/synergymar.tech\/zh\/\">SYNERGY MARKETING TECHNOLOGY LIMITED<\/a><\/div>\n<\/header>\n<p>  <main class=\"hk-legal-main\"><\/p>\n<h1>\u5ba2\u8def\u7ba1\u5bb6\u670d\u52d9\u689d\u6b3e<\/h1>\n<p class=\"hk-legal-meta\"><strong>Effective and last updated:<\/strong> 9 August 2026<\/p>\n<p>These Terms of Service (\u201c<strong>Terms<\/strong>\u201d) govern access to and use of \u5ba2\u8def HouseKeeper (\u201c<strong>HouseKeeper<\/strong>\u201d), including its websites, upload-based tools and any official Meta\/WhatsApp-connected workspace that Synergy makes available (the \u201c<strong>Service<\/strong>\u201d). The Service is provided by <strong>\u5354\u529b\u71df\u92b7\u79d1\u6280\u6709\u9650\u516c\u53f8<\/strong> (\u201c<strong>Synergy<\/strong>\u201d, \u201c<strong>we<\/strong>\u201d, \u201c<strong>us<\/strong>\u201d or \u201c<strong>our<\/strong>\u201d).<\/p>\n<p>By creating an account, uploading data, connecting a business account, accepting an order form or otherwise using the Service, the customer and each authorised user agree to these Terms. If a person uses the Service for an estate agency or other organisation, that person confirms that they have authority to bind the organisation, and \u201c<strong>Customer<\/strong>\u201d means that organisation.<\/p>\n<div class=\"hk-legal-note\"><strong>Business service.<\/strong> HouseKeeper is for authorised business users aged 18 or over. It is not a consumer messaging service and is not affiliated with, sponsored by or endorsed by Meta or WhatsApp.<\/div>\n<h2>1. The Service<\/h2>\n<p>HouseKeeper helps authorised real-estate professionals organise business communications and client records. Depending on the version and features available, it may:<\/p>\n<ul>\n<li>process user-selected WhatsApp exports to produce a client-audit report;<\/li>\n<li>organise conversations into structured CRM records, reminders and evidence-based summaries;<\/li>\n<li>allow a Customer to connect its own WhatsApp Business Account through Meta\u2019s official Embedded Signup flow;<\/li>\n<li>support Customer-directed template, contact, consent, opt-out and one-to-one messaging workflows; and<\/li>\n<li>provide exports, operational status, support and related tools.<\/li>\n<\/ul>\n<p>Features may be released in pilot, beta or limited-availability form. The description of a planned or unavailable feature does not promise a release date or continuous availability.<\/p>\n<h2>2. Eligibility and authorised use<\/h2>\n<p>The Customer must be a lawfully operating business or professional practice. Each user must be at least 18, be authorised by the Customer and use the Service only for the Customer\u2019s legitimate business. The Customer is responsible for verifying and maintaining any licence, registration, supervision or authority required for estate agency work and for the accuracy of property information or representations it sends.<\/p>\n<h2>3. Customer accounts and security<\/h2>\n<ul>\n<li>The Customer must provide accurate business and contact information and keep it current.<\/li>\n<li>Users must protect their accounts, devices and connected Meta\/WhatsApp access, restrict access to authorised personnel and notify Synergy promptly of suspected misuse.<\/li>\n<li>Users must never send Synergy passwords, one-time codes, access tokens or payment-card details by email, chat or uploaded file.<\/li>\n<li>The Customer is responsible for actions taken through its authorised users and connected accounts unless caused by Synergy\u2019s breach of these Terms.<\/li>\n<\/ul>\n<h2>4. Meta and WhatsApp connection<\/h2>\n<p>A Customer that enables connected functionality authorises Synergy to access and process the Customer\u2019s Meta and WhatsApp Business assets only as needed to provide the selected HouseKeeper features. The Customer connects and remains the owner of its own WhatsApp Business Account, phone number, quality rating and messaging relationship. Synergy does not sell or transfer ownership of those assets.<\/p>\n<p>The Customer and its users must accept and comply with all applicable Meta and WhatsApp terms and policies, including the Meta Platform Terms, Meta Tech Provider Terms, WhatsApp Business Terms of Service, WhatsApp Business Messaging Policy and Commerce Policy, as updated by Meta or WhatsApp. Meta or WhatsApp may restrict, suspend or terminate access independently of Synergy. Synergy may suspend affected functionality where required by Meta, WhatsApp, law or a security risk.<\/p>\n<h2>5. Customer data and instructions<\/h2>\n<p>The Customer retains its rights in data it supplies, uploads or makes available through an authorised connection (\u201c<strong>Customer Data<\/strong>\u201d). The Customer instructs Synergy to process Customer Data to provide, secure and support the Service and for no unrelated purpose. The Customer grants Synergy a limited, non-exclusive right to perform that processing for the duration of the Service.<\/p>\n<p>For client conversations and records, the Customer normally remains the data user and Synergy acts as its service provider. The Customer is responsible for:<\/p>\n<ul>\n<li>having a lawful and fair basis to collect, upload, connect, analyse, retain and use Customer Data;<\/li>\n<li>giving clients, contacts, staff and other data subjects a clear collection notice and privacy information when required;<\/li>\n<li>obtaining and recording the consent or authorisation required for direct marketing, messaging and disclosure to service providers;<\/li>\n<li>limiting data to what is necessary and keeping it accurate;<\/li>\n<li>responding to access, correction, deletion and opt-out requests, with Synergy\u2019s reasonable assistance; and<\/li>\n<li>ensuring that its use of outputs does not unlawfully discriminate or make a decision that requires independent professional judgment.<\/li>\n<\/ul>\n<h2>6. Messaging and direct marketing<\/h2>\n<p>The Customer is the sender of messages sent through its WhatsApp Business Account and is responsible for the recipients, content, timing and legal basis. The Customer must:<\/p>\n<ul>\n<li>message only recipients for whom it has the required permission or another lawful basis;<\/li>\n<li>use an approved template where required outside an applicable customer-service window;<\/li>\n<li>identify itself accurately and avoid deceptive sender information;<\/li>\n<li>include and honour a clear, free opt-out where required, promptly record opt-outs and suppress further marketing; and<\/li>\n<li>maintain evidence of consent and comply with Hong Kong\u2019s Personal Data (Privacy) Ordinance and other applicable marketing, property and consumer-protection rules.<\/li>\n<\/ul>\n<p>HouseKeeper must not be used for unsolicited bulk messaging, spam, purchased or scraped contact lists, repeated messages to people who have opted out, or attempts to evade Meta\/WhatsApp limits or enforcement.<\/p>\n<h2>7. Acceptable use<\/h2>\n<p>The Customer and users must not use the Service to:<\/p>\n<ul>\n<li>break any law, licence condition, court order, platform rule or third-party right;<\/li>\n<li>upload or disclose data without authority, or collect data in an unfair, excessive or misleading way;<\/li>\n<li>send harassment, threats, scams, discriminatory content, illegal listings or false property claims;<\/li>\n<li>handle passwords, one-time codes, payment-card data, government identifiers or special-category information unless strictly necessary, authorised and protected;<\/li>\n<li>probe, disrupt, overload, bypass security, introduce malicious code or gain unauthorised access;<\/li>\n<li>reverse engineer or copy the Service except to the limited extent that applicable law cannot prohibit; or<\/li>\n<li>resell, sublicense or provide unauthorised third-party access to the WhatsApp Business Solution or HouseKeeper.<\/li>\n<\/ul>\n<h2>8. Automated results<\/h2>\n<p>HouseKeeper may use automated tools to classify, summarise or extract information supplied by users. Results can be incomplete, outdated or wrong. The Customer must review outputs and source evidence before taking action. The Service does not provide legal, tax, financial, valuation, mortgage, estate-agency or other professional advice, and it does not replace the Customer\u2019s judgment or regulatory duties.<\/p>\n<h2>9. Third-party services<\/h2>\n<p>The Service depends on third parties such as Meta\/WhatsApp, Google Gemini, Vercel and GoHighLevel\/LeadConnector. Their services and terms are separate from these Terms. Synergy is not responsible for a third party\u2019s independent decision, outage, policy change or suspension, but will take reasonable steps to manage providers and restore affected HouseKeeper functionality where practicable.<\/p>\n<h2>10. Fees and Meta charges<\/h2>\n<p>Any HouseKeeper subscription, implementation or support fee will be stated in an order form or checkout presented before purchase. Unless an order form expressly states otherwise, Customers pay Meta directly for WhatsApp conversation or messaging charges associated with their own account. HouseKeeper fees are for Synergy\u2019s software and services and are not a resale of Meta or WhatsApp services. Taxes are payable as required by law.<\/p>\n<h2>11. Intellectual property<\/h2>\n<p>Synergy and its licensors own the Service, software, documentation, design and related intellectual property, excluding Customer Data. Subject to these Terms and payment of applicable fees, Synergy grants the Customer a limited, non-exclusive, non-transferable, revocable right for authorised users to use the Service during the agreed term for the Customer\u2019s internal business.<\/p>\n<p>Feedback may be used to improve the Service without identifying the Customer or disclosing Customer Data. Synergy will not use client conversation content to train a Synergy general-purpose model.<\/p>\n<h2>12. Privacy and confidentiality<\/h2>\n<p>\u6211\u5011\u7684 <a href=\"https:\/\/synergymar.tech\/zh\/privacy-policy\/\">\u96b1\u79c1\u6b0a\u653f\u7b56<\/a> explains our handling of personal data. Each party will use the other party\u2019s non-public confidential information only for the relationship, protect it with reasonable care and disclose it only to personnel or providers who need it and are bound to protect it, or where legally required.<\/p>\n<h2>13. Availability, changes and beta services<\/h2>\n<p>We aim to provide a reliable Service but do not guarantee uninterrupted or error-free operation. We may maintain, change or discontinue features to improve security, comply with law or platform requirements, or operate the Service. For a material reduction to a paid core feature, we will give reasonable notice where practicable. Beta or pilot features are provided for evaluation and may change or end without notice.<\/p>\n<h2>14. Suspension and termination<\/h2>\n<p>The Customer may stop using the free Service at any time and may terminate a paid Service under the applicable order form. Either party may terminate for a material breach not cured within a reasonable notice period, or immediately where the breach creates a security, legal, spam or platform-enforcement risk.<\/p>\n<p>On termination, access ends and the Customer should export data it is entitled to retain before the effective date. Synergy will delete or return Customer Data under the applicable agreement, Privacy Policy and <a href=\"https:\/\/synergymar.tech\/zh\/data-deletion\/\">Data Deletion Instructions<\/a>, subject to legal retention and backup-expiry requirements. Provisions that by their nature should survive will survive, including accrued payment, confidentiality, intellectual property, disclaimers, liability and governing law.<\/p>\n<h2>15. Warranties and disclaimers<\/h2>\n<p>Each party warrants that it has authority to enter into these Terms. Synergy will provide paid services with reasonable care and skill. Except for express commitments in these Terms or an order form, and to the extent permitted by law, the Service is provided \u201cas is\u201d and \u201cas available\u201d. Synergy does not warrant that automated results are complete or suitable for a particular transaction, that a message will be delivered, or that Meta\/WhatsApp will approve or maintain any account, template, number or permission.<\/p>\n<h2>16. Liability<\/h2>\n<p>Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for fraud or fraudulent misrepresentation. Subject to that:<\/p>\n<ul>\n<li>neither party is liable for indirect, special or consequential loss, or lost profit, revenue, goodwill or opportunity that was not reasonably foreseeable; and<\/li>\n<li>Synergy\u2019s aggregate liability arising from the paid Service in any 12-month period will not exceed the fees paid or payable by the Customer for that Service during the same period.<\/li>\n<\/ul>\n<p>The limitations do not reduce the Customer\u2019s responsibility for unlawful messaging, unauthorised Customer Data, infringement, fraud or misuse of the Service.<\/p>\n<h2>17. General<\/h2>\n<p>Neither party is liable for delay caused by events outside its reasonable control. The Customer may not assign these Terms without Synergy\u2019s consent, except as part of a genuine transfer of its business where the successor agrees in writing; Synergy may assign them as part of a reorganisation or transfer of the Service. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions continue. Failure to enforce a provision is not a waiver.<\/p>\n<h2>18. Governing law and disputes<\/h2>\n<p>These Terms are governed by the laws of the Hong Kong Special Administrative Region. The parties will first try in good faith to resolve a dispute through their authorised representatives. Subject to any mandatory law, the courts of Hong Kong have exclusive jurisdiction.<\/p>\n<h2>19. Contact and changes to these Terms<\/h2>\n<p>Questions may be sent to <a href=\"mailto:info@synergymar.tech?subject=HouseKeeper%20Terms\">info@synergymar.tech<\/a> or Synergy Marketing Technology Limited, Suite 2556, Level 25, Two Harbour Square, 180 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong.<\/p>\n<p>We may update these Terms. The revised version and effective date will be published here. Where a material change affects a paid Customer during its current term, we will give reasonable notice. Continued use after the effective date constitutes acceptance, except where law requires another form of consent.<\/p>\n<p>  <\/main><\/p>\n<footer class=\"hk-legal-footer\">\n<div class=\"hk-legal-footer-inner\">\n<div>\u00a9 2026 Synergy Marketing Technology Limited<\/div>\n<div class=\"hk-legal-links\"><a href=\"https:\/\/synergymar.tech\/zh\/privacy-policy\/\">\u96b1\u79c1\u6b0a\u653f\u7b56<\/a><a href=\"https:\/\/synergymar.tech\/zh\/terms-of-service\/\">Terms of Service<\/a><a href=\"https:\/\/synergymar.tech\/zh\/data-deletion\/\">Data Deletion<\/a><a href=\"https:\/\/synergymar.tech\/zh\/contact-us\/\">\u63a5\u89f8<\/a><\/div>\n<\/p><\/div>\n<\/footer>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>SYNERGY MARKETING TECHNOLOGY LIMITED \u5ba2\u8def HouseKeeper Terms of Service Effective and last updated: 9 August 2026 These Terms of Service (\u201cTerms\u201d) govern access to and use of \u5ba2\u8def HouseKeeper (\u201cHouseKeeper\u201d), including its websites, upload-based tools and any official Meta\/WhatsApp-connected workspace that Synergy makes available (the \u201cService\u201d). The Service is provided by Synergy Marketing Technology Limited [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-5136","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/synergymar.tech\/zh\/wp-json\/wp\/v2\/pages\/5136","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/synergymar.tech\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/synergymar.tech\/zh\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/synergymar.tech\/zh\/wp-json\/wp\/v2\/comments?post=5136"}],"version-history":[{"count":2,"href":"https:\/\/synergymar.tech\/zh\/wp-json\/wp\/v2\/pages\/5136\/revisions"}],"predecessor-version":[{"id":5145,"href":"https:\/\/synergymar.tech\/zh\/wp-json\/wp\/v2\/pages\/5136\/revisions\/5145"}],"wp:attachment":[{"href":"https:\/\/synergymar.tech\/zh\/wp-json\/wp\/v2\/media?parent=5136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}